Reference

How padi155 Handles Your Personal Data

Your account data stays with us — not passed around, not sold. This page explains exactly what we collect when you open an account, how your DANA, OVO or GoPay wallet details are stored, and what you can request at any time.

Data not sold to third partiesDANA, OVO, GoPay details protectedAccount access on requestIndonesia-region data handling
padi155 How padi155 Handles Your Personal Data
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Data security is built into the account layer, not bolted on after. Here is how each area works in practice — from cookies to account retention — so you know exactly what happens to your information on padi155.

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your preferred deposit method — DANA, OVO or GoPay. You can block non-essential cookies via your browser settings at any time.

Account Security

Account access uses OTP verification sent to your registered mobile number. We do not ask for your e-wallet PIN via chat, email or any support channel — treat any such request as suspicious.

Data Retention

Active account data is kept while your account is open. If you request deletion, we remove personal identifiers within a reasonable period, retaining only what local law requires us to keep for financial records.

Who Can Access Your Data

Only padi155 staff with a direct operational need — account verification, payment reconciliation, fraud review — can access your personal record. We do not share identifiable data with marketing partners.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to see what data we hold, correct something on file, or ask us to delete your account record, contact our support team directly. We handle data requests separately from general account queries — tell us up front that it is a privacy request so it reaches the right team without delay.

Live Chat Open the chat widget on padi155 and select the privacy or account-data topic. A support agent will log your request and follow up by email.
Email Support Send your data request to our support address with the subject line 'Privacy Request'. Include your registered email and the action you need — access, correction or deletion.
Account Settings Some data preferences — like marketing communications — can be adjusted directly inside your account dashboard without contacting support.

Common Questions About Your Data on padi155

These are the questions we hear most often about data, cookies, wallet details and account rights. If yours is not here, contact us via live chat or email.

We do not sell or rent your personal data. We share data only with payment processors like DANA, OVO and GoPay to complete your transactions, and only what those processors require.

We store the transaction reference and wallet identifier used to match deposits to your account. Your full wallet credentials and PIN are never stored or visible to our team.

Yes. Send a data access request via email or live chat with the subject 'Privacy Request'. We will compile what we hold on your account and send it to your registered address.

Contact support and specify you want account deletion. We remove personal identifiers within a reasonable timeframe and retain only records required by applicable local law.

Inactive accounts are flagged after an extended period of no activity. We may archive or anonymise your data at that point. You can request earlier deletion by contacting support directly.

Session and security cookies are required for account login and OTP flows to work. Preference cookies — like your saved deposit method — can be cleared via your browser settings without losing your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.